Terms of use

DALFAST Studio · DALFAST, s.r.o. · Last updated and effective: 1 November 2026 · Version terms-2026-11-v2

These terms are your agreement with DALFAST when you use DALFAST Studio or get products from the DALFAST Store. They cover accounts, your content, AI features, payments and our responsibilities.

1 Who we are and how the agreement works

DALFAST, s.r.o., Na pasekách 20, 831 06 Bratislava, Slovakia. IČO 52 237 826; DIČ 2121001949; VAT number SK2121001949. Registered in the Commercial Register of the Municipal Court Bratislava III, section Sro, insert no. 137031/B. Email: support@dalfast.studio. Telephone: +421 940 376 654. Website: https://dalfast.studio.

You are a consumer when you act mainly outside your trade, business or profession. Other customers are business customers. Mandatory consumer rights take priority over anything in these terms that conflicts with them.

The Refund and cancellation policy and the DALFAST Store licence form part of your purchase agreement. The Data processing agreement applies whenever we process personal data on your behalf as described there, whether you are a controller or a processor for your own customer; for those processing matters it takes priority over these terms. Our Privacy policy and Cookie policy explain our data practices; accepting these terms is not consent to optional data processing.

You accept these terms when you create an account, by ticking "I accept the Terms of use"; we record the version you accepted and when. If we publish a new version that needs your agreement, we ask you once before your next order. You can read, save and print the current terms at https://dalfast.studio/legal/terms.

Before you pay, an order review step shows the product, the total price including VAT where it applies, how long a plan lasts or how a product is delivered, and the licence of a Store product, with the box described in the Refund and cancellation policy. You pay through Stripe's secure payment page with a clearly labelled "Pay … now" button. We confirm your order by email, with the price, the order number and the words you agreed to before paying.

2 Your account

DALFAST Studio does not require an age group or a linked parent or guardian account to register or use its features. You must meet any legal requirements that apply to your use and purchases. A business account must be opened by someone authorised to represent the business.

Family linking is optional. If you choose to link accounts, the family settings can limit buying, writing help, picture help, web pictures, publishing and time on the Studio. The linked family member cannot see your designs. You can unlink through Family & safety in Settings; the other account is notified.

Keep your sign-in details secure and tell us promptly about unauthorised access. Two-step sign-in is available in your account. You are responsible for actions you authorise, or that happen because you did not take reasonable care. You are not responsible for losses caused by our own breach or security failures.

3 Your content and permission to operate the Studio

You keep the rights you already hold in your designs, text, photographs, uploads and other content. You must have the permissions needed to upload and use that content, including other people's copyright, privacy, image and voice rights.

You give us a non-exclusive, worldwide, royalty-free permission to host, copy, transmit, display, format, export and otherwise process your content only as needed to provide, secure and support the features you use, to comply with the law and to follow your instructions. We may use service providers for those purposes under appropriate obligations. This does not transfer ownership and does not let us sell your content or use it in unrelated advertising.

This permission lasts while we provide the service and for the deletion or lawful retention periods in the Privacy policy and the Data processing agreement. Content you deliberately share can remain available to the people you shared it with, as explained there. DALFAST does not train AI models, and does not use your content to train any. The use, retention and training terms of the outside AI providers are described in the Privacy policy.

4 Studio materials and third-party licences

Unless an item carries different terms, Studio templates, layouts, icons and illustrations supplied by DALFAST may be used in your own personal and commercial designs. You may not redistribute them as reusable templates, stock files or a competing design library. Store products have the licence shown before purchase and in the DALFAST Store licence.

Third-party photographs, fonts and other assets keep their own licences, listed with their source in the licence register at https://dalfast.studio/legal/licences. A CC0 label covers copyright permission; it does not guarantee model, property, privacy or trademark permissions for every use. Open-licence fonts may have attribution, notice, embedding or redistribution requirements.

5 AI features and outside tools

When you use an AI feature, the prompt and the content needed for it (for example text, a photo or a selected area, audio, or the picture you choose to animate) are sent to the provider for that feature. The providers for each feature are listed in the Privacy policy. A provider may keep requests for running its service, security or other purposes it discloses. Its involvement does not remove our obligations to you under these terms or data protection law.

Some tools work on your device, without sending your picture to us or to an AI provider: background removal, upscaling, depth effects, text recognition in pictures, the face finder and the photo clean-up tools. To work, they first download their code or model from an outside server (jsDelivr, Hugging Face or Google), which receives your network address.

Do not submit personal, sensitive or confidential information unless you have the right to do so and the feature is suitable for it. Only upload or animate a person's image or voice with the necessary permissions, and never to deceive or impersonate.

6 AI results and disclosure

AI can produce inaccurate, biased or unlawful results, and similar results for different users. Check facts, translations, likenesses and rights before publishing. Whether AI-generated material is protected by copyright, and who owns it, depends on the law and on third-party rights; results may not be exclusive. We do not promise that a result is protected by copyright or free of third-party claims.

Do not present an invented person as a real customer or a made-up endorsement as genuine. AI results can resemble real people even when no resemblance was intended. Follow the disclosure rules that apply to you, including those for deepfakes and for text published to inform the public, and keep any provenance marking.

Exported PNG, JPG and PDF files carry a provenance record: an IPTC "digital source type" in their XMP metadata stating whether AI made or edited the content, plus a readable summary. Other formats (for example SVG, MP4 video, audio, Word, PowerPoint and EPUB) do not carry it, and some platforms remove metadata when files are uploaded, so the record may not survive everywhere.

7 Prohibited uses and action on accounts

Do not break the law, infringe rights, harass people, create sexual content involving minors, commit fraud, create fake reviews or records, impersonate a person or organisation, or make deceptive or unauthorised depictions of real people. Do not get around access controls or disrupt the service.

We may restrict content or features, suspend access or close an account where reasonably necessary to deal with a breach, a security risk or a legal obligation. We consider how serious, repeated and harmful it is. Where safe and lawful, we explain the reason and give you a reasonable chance to put right a breach that can be put right. Urgent protective action may come first. Mandatory consumer remedies and access to content required by law remain available.

8 Credits

The allowance of each plan and the credit cost of a request are shown before you buy or use them; the estimate is shown beside the button before you press it. Requests that fail do not use credits; tell us if a failed request was charged and we will restore the credits.

A plan's credits are counted over the last thirty days at any moment (a rolling thirty days, not a calendar month); credits used more than thirty days ago are available again. Yearly plans have the same thirty-day allowance throughout the year. Plan credits are used first; top-up credits are used only when the plan's credits for the last thirty days are used up. The Free plan includes a small allowance, shown on the Pricing page. Top-up credits have no expiry date and are separate from plan credits.

Credits are a contractual right to use the relevant features, not money or a transferable balance. This does not exclude a statutory refund or a refund promised here. When you close your account, you choose whether we refund your unused top-up credits (within fourteen days, to your original payment method) or you give them up; before deleting, your account shows how many you have. If we close the service for good, we refund unused top-up credits. If your account is suspended, your credits are kept until the suspension ends.

9 Plans, payments and delivery

Paid plans are paid once for one month (30 days) or one year (365 days), as shown before you pay, through Stripe. They do not renew automatically. At the end of the period your account returns to the Free plan unless you buy again; we never charge you for a new period without a new order. Buying the same plan again before the period ends adds the new period after the current one.

The order review step and your receipt show what you bought and for how long. Withdrawal and early start are explained in the Refund and cancellation policy. You can cancel a plan at any time with "Cancel plan" on the Pricing page; it keeps working until the end of the period you paid for. Deleting your account is not the only way to end paid access.

The Studio works in a current version of Chrome, Edge, Firefox or Safari on a computer, tablet or phone. Designs can be downloaded as PNG, JPG, SVG and PDF (including print-ready PDF with bleed), and depending on the design as HTML, Word (DOCX), PowerPoint (PPTX), EPUB, MP4 video or MP3 audio. Some export formats depend on your plan, as shown on the Pricing page. Store products state their files, formats and sizes on their page and are available as soon as you have paid. We provide the updates needed to keep what you bought working as described.

10 Store products and licences

Each product page shows its files and formats, licence, price, what it works with and how it is delivered. A Personal licence is for non-commercial projects. Commercial allows business and client work and larger original designs. Extended also allows finished items for resale where the Store design gives them their main value. The full DALFAST Store licence sets out what is allowed.

Licences are non-exclusive and paid once, without royalties, unless the product page clearly says otherwise before you buy. Third-party licences still apply. A stated 300 dpi resolution applies at the stated print size. Immediate digital delivery removes the change-of-mind right only when the consent, acknowledgement and confirmation described in the Refund and cancellation policy have been completed.

11 Reporting, decisions and review

Anyone can report suspected unlawful content or a breach of these terms by writing to support@dalfast.studio, or with the "Report" link on the item: Store products, published websites and public profiles. Include where it is, why you think it is unlawful or a breach, and your contact details where the law requires them. We acknowledge electronic reports where contact details are given, review them carefully, and tell you our decision and how to challenge it, as required.

Where we restrict content or an account, we tell the person affected the specific reason, the legal or contractual grounds, whether automation was used and how to ask for a review, unless the law prevents it. We protect the identity of people who report and disclose it only where lawful and necessary; complete anonymity cannot be guaranteed.

The person affected and the person who reported may ask for a review within six months of being told our decision, free of charge, by writing to support@dalfast.studio. A suitably qualified person reviews it; review decisions are not made by automation alone. External redress and court rights are not affected.

12 Availability, updates and your copies

We take reasonable care to provide the Studio and protect your content, but interruptions can happen. We provide the updates needed to keep the service in conformity and secure; maintenance or changes do not remove your legal remedies. Keep copies of important work: you can download every design, save a project file (.dalfast.json) that opens again in the Studio, and download all your account data ("Download my data"). We do not promise to restore work you have deleted.

13 Ending access and getting your content

You can stop using the Studio at any time. To delete your account, open your account (the person icon) and choose "Delete my account"; "Download my data" is in the same place. Before deleting, download your designs and keep your receipts and licence records. Deletion is immediate and removes your projects, uploads, published websites, short links and teams you own from our servers; comments you wrote in other people's projects stay for them as "Former member"; payment records are kept, without your name, as the law requires (see the Privacy policy). A valid Store licence for files you have already downloaded survives deletion, but downloads from your account end.

If we end your access or the service, we give you at least thirty days' notice to download your content, unless the law or a serious breach requires faster action. Where the law entitles a consumer to get content back after a digital service ends, we provide qualifying content on request, free of charge, within a reasonable time and in a commonly used machine-readable format (for designs, the project file and the formats in section 9), subject to the statutory exceptions.

14 Responsibility to consumers

We remain responsible to consumers under applicable law, including for conformity, required updates, remedies and unfair contract terms. The business liability cap below does not apply to consumers. Nothing in these terms limits liability that cannot lawfully be excluded or limited.

15 Responsibility to business customers

Subject to the exceptions below and only as far as the law allows, our total liability to a business customer arising from this agreement is capped at the greater of EUR 100 and the fees paid or payable to us under the agreement in the twelve months before the event giving rise to the claim. This cap does not reduce amounts we must refund or credits we must restore.

The cap does not apply to fraud, intentional misconduct, gross negligence, death or personal injury caused by our negligence, or liability that cannot lawfully be limited. It does not restrict anyone's statutory data protection compensation rights, regulatory powers or mandatory processor obligations.

16 Changes to the terms and the service

New terms apply to new purchases from their stated effective date. An existing Store licence is never reduced afterwards. For an existing paid service, changes beyond those needed to keep it in conformity must be allowed by the contract, have a valid reason, cost you nothing extra and be clearly explained.

Valid reasons are changes required by law or security, keeping compatibility with supported systems, preventing misuse, or technical improvements needed to continue the service. We will not use these reasons to remove core paid features without the applicable remedy. We give at least thirty days' notice in the Studio and by email, unless urgent legal or security action is needed, in which case we explain it promptly.

If a change affects a consumer's access or use more than minimally, we tell them in advance on a durable medium, and they may end the affected contract free of charge within thirty days of the later of the notice and the change, with the refund the law requires. This does not apply where the unchanged service remains available at no extra cost. Changes that need your agreement are never treated as accepted by silence.

17 Complaints and disputes

Contact support@dalfast.studio or our postal address with any complaint. Consumer remedies and withdrawal are explained in the Refund and cancellation policy. The Legal notice gives the alternative dispute resolution body and its procedure. Complaints and statutory claims never require you to give up access to the courts.

18 Law and courts

Slovak law governs this agreement. Consumers keep the mandatory protections of the law of their habitual residence where applicable, including under EU conflict-of-laws rules. Nothing here removes a consumer's right to bring a claim in the courts available under applicable law. For business customers, disputes go to the competent Slovak courts, subject to mandatory jurisdiction rules.