Legal notice

DALFAST Studio · DALFAST, s.r.o. · Last updated and effective: 1 November 2026

This notice identifies the business operating DALFAST Studio and the DALFAST Store and explains how to contact us, who supervises us and how consumer disputes can be resolved. The purchase and service terms are in the documents linked below.

1 Business operator

DALFAST, s.r.o.

Registered office: Na pasekách 20, 831 06 Bratislava, Slovakia.

Company number (IČO): 52 237 826. Tax number (DIČ): 2121001949. VAT number: SK2121001949.

Registered in the Commercial Register of the Municipal Court Bratislava III (Mestský súd Bratislava III), section Sro, insert no. 137031/B.

Managing director (konateľ): Jossy Chinedu Ibe, who acts and signs for the company alone.

2 Contact and complaints

Email: support@dalfast.studio; for orders, withdrawals, refunds and faulty purchases: order@dalfast.studio. Telephone: +421 940 376 654. Website: https://dalfast.studio.

Postal and complaint address: DALFAST, s.r.o., Na pasekách 20, 831 06 Bratislava, Slovakia.

For purchases, withdrawal and faults, see the Refund and cancellation policy. You can withdraw from an online purchase with the online withdrawal function at https://dalfast.studio/withdraw (linked as "Withdraw from a contract" at the foot of every page and in every receipt). For privacy questions write to support@dalfast.studio.

3 Supervisory authorities

Consumer protection: Slovak Trade Inspection (Slovenská obchodná inšpekcia). Information and current contact details: https://www.soi.sk/.

Data protection: Office for Personal Data Protection of the Slovak Republic (Úrad na ochranu osobných údajov Slovenskej republiky). Information and complaints: https://dataprotection.gov.sk/. You may also complain to another competent data protection authority where applicable.

4 Consumer dispute resolution

If you are a consumer, first ask us to put the problem right. If we reject your request or do not reply within thirty days of sending it, you may apply to a competent alternative dispute resolution body. For disputes within its remit this can be the Slovak Trade Inspection. Its procedure, forms and contacts: https://www.soi.sk/alternativne-riesenie-spotrebitelskych-sporov/pravidla-ars.

Eligibility rules apply. The body may refuse, for example, a dispute about an amount not exceeding EUR 20, or an application made more than one year after our rejection or the end of the reply period. See the body's current rules and the list of authorised bodies.

Alternative dispute resolution does not remove your right to go to court under applicable law, including consumer protections on jurisdiction. The former EU Online Dispute Resolution platform closed on 20 July 2025 and is not a complaint route.

5 Legal documents and accessibility

Refund and cancellation policy: https://dalfast.studio/legal/refunds

Cookie policy: https://dalfast.studio/legal/cookies

DALFAST Store licence: https://dalfast.studio/legal/licence

Data processing agreement: https://dalfast.studio/legal/dpa

Accessibility statement: https://dalfast.studio/legal/accessibility. Accessibility problems: support@dalfast.studio.

6 Applicable law

Slovak law governs our terms, subject to mandatory consumer protections and applicable rules on jurisdiction. Consumers keep the protections and court access available under applicable law, including relevant protections in their country of habitual residence. See the Terms of use for the full provision.